Frequently Asked Questions

Collection Management

Adding items to your collection is easy:

  1. Click on the "Add Item" button in your dashboard
  2. Choose the type (coin or banknote)
  3. Fill in the details like country, year, denomination, condition
  4. Upload images of your item (optional)
  5. Add any additional notes or details
  6. Click "Save" to add it to your collection

Yes! When adding an item, simply set its status to "wishlist". You can:

  • Add all the details you know about the desired item
  • Set a target price
  • Add notes about where to find it
  • Later, you can easily convert wishlist items to your collection

Analytics & Features

Our platform offers comprehensive analytics including:

  • Collection value over time
  • Distribution by country, metal, and type
  • Condition analysis
  • Timeline visualization
  • Acquisition price tracking
  • Custom reports and exports

You can track your collection's value in several ways:

  • Record acquisition prices for each item
  • Set current market values
  • View value trends over time
  • Track values in your preferred currency
  • Generate value reports for insurance purposes

Account Plans & Limits

We offer two types of accounts:

  • Free Account:
    • Limited to 20 items in your collection
    • Access to basic analytics
    • Standard support
  • Premium Account:
    • Unlimited items in your collection
    • Advanced analytics and reporting
    • Priority support
    • Additional features coming soon

You can upgrade to a premium account at any time from your profile settings.

Technical & Account

We take security seriously and implement multiple measures:

  • Secure HTTPS encryption for all data transfer
  • Regular database backups
  • Private collections visible only to you
  • Regular security updates and monitoring

Yes, you can export your collection data in several formats:

  • CSV for spreadsheet programs
  • PDF reports with images and details
  • Detailed analytics exports
  • Timeline visualizations
  • Custom report formats

This makes it easy to keep backups or analyze your data in other tools.

Still have questions?

We're here to help! Contact us and we'll get back to you as soon as possible.

Contact Us